State Farm® Insurance Agent John Matson

"I’ve been with State Farm before and I’ve always been very happy with their service, to be honest I can’t tell you the reason I ever moved away from them. I couldn’t be happier to be back with them, they are so personable, so attentive and so helpful, and that’s not even to mention that they just cut my insurance in half by signing up with them. I literally couldn’t be happier to be back with State Farm!"

"I have never encountered such a frustrating and dismissive experience with an insurance company, which led to our recent switch to a national competitor. After several years of things going just as anyone would hope for and expect, we were provided with a list of two property-related maintenance items that needed correction to maintain coverage. No big deal, trimming back trees that had become close to the home and adding a small handrail to the back deck. We were given 6 months to complete them, and decided to wait for the core of Winter to pass and handle in Spring, at which time each was addressed.

Interestingly, 30 days ahead of the completion date, we received a notice of cancellation. At this point the trees had been taken care of but the hand railing was scheduled, and for context, that did happen ahead of schedule and ahead of the completion date given by State Farm.

Attempts to get confirmation on whether our policy would be renewed were met with vague answers and that underwriting would need to review the situation. Ultimately, at the eleventh hour, we had yet to receive a definitive answer on our policy renewal, so we decided to take matters into our own hands.

The final insult came when I informed them that, due to their lack of communication, I would have no choice but to cancel not just one, but both of my policies (home and auto). We wanted to avoid suddenly being without insurance. Their response was astonishing in its indifference. No attempt to retain our business. No questions. No concern. Just a complete lack of care that speaks volumes about how they value (or rather, don’t value) their customers.

This experience has made it clear: this agent was quick to demand compliance but unwilling to uphold their end of the relationship. To go one step further, I feel as though State Farm corporate wouldn't be pleased to hear how this particular agent handled our situation, so I place more fault on this local office. Fortunately, we are now in better hands, with nicely trimmed trees and a deck that is up to code."

"The Best Insurance Out There Aime Help Me Bundle And Say Alot Of Money 💰!"

"Got us the best price for insurance that we have ever had"

"Highly impressed with John Matson and his entire team at State Farm!
If you're looking for an insurance agent who truly embodies integrity and trust, this is the place to go. I recently moved to Utah and had countless questions about coverage options. John was incredibly thorough, patient, and transparent throughout the entire process. He took the time to clearly explain the features and benefits that mattered most to me, all while offering very reasonable pricing.
I highly recommend John Matson and his team for anyone seeking reliable insurance service and honest advice."

"Amie contacted me to set up a telephone meeting with John, and I asked to meet with him in person at his office. (I prefer meeting in person...) I arrived and first met Amie, who was delightful! She kept me interested in what was going on and we soon became like old friends. When I was introduced to John, he was equally friendly. We talked about his background, schools, and family. He also helped me with my policy. We even walked out to my car to check on some damage (that was pre-existing) and he was very helpful. Overall, the experience perfectly fit my expectations for an in-person interview with John and Amie. I'm convinced that the Matson State Farm team is going to take good care of me. I'm going to transfer my homeowners policy to their office also. This was a productive and pleasant use of time for me and, hopefully, them."

"I had an amazing experience with State Farm Insurance while being a new client to them, had a situation with an accident and they treated me like if I had been with them for years, the whole team was on top of everything I had little to no un answered questions since they covered it all, I changed a few things on my policy to help my situation and it went as sooth as I could possibly hope for, I appreciate a team that takes care and has pride doing their job at hand.

10/10 Would Recomend!!!"

"Amie was amazing! Was so helpful and has been amazing with answering any questions I had."

"Brian was helpful, efficient, and saved us money. Excellent service and a smooth experience with State Farm."

"I was offered a great quote. The best part is that when I was shopping for quotes through a third-party service, State Farm was the only one that offered the actual number up front rather than gatekeeping it through layers of asking and digging through personal information. Brian from State Farm was fantastic. Their customer service live up to the standards they advertise!"

"I spoke with Brian on the phone and he was able to save me over $100 on my car insurance! He was quick to send over the new policy and answer any questions I had. I am very happy with my experience!"

"Great office atmosphere. I love the friendly staff and quick response to any questions!"

"This office is heads and shoulders above most insurance agencies. Rates are everyone's primary concern and this office is honest, straightforward, and thorough in helping people with coverages. What truly sets them apart is the next level service and follow through. I have worked with Amie and she is easily the best agent I have ever worked with."

"One quick phone call, and they were able to save me $50 a month, just on my auto! I'm looking forward to save even more with a bundle package. Thanks again!!"

"Marla is the best! Her customer service is top notch and is easy to work with!"

"Marla is so kind and helpful! Definitely recommend!"

"Brian Jones was amazing. He was quick to respond, send quotes and comparables, and followed up. He got us insured right away when we were ready, and we saved so much money. The office is super friendly when you call, and Brian is either available right away, or calls back quickly. So glad to be back with State Farm! Thanks, Brian! 👏🏻"

"Brian was very professional and did a great job!"

"Made it super easy for us to switch over and save money!"

"Great team and the price was very competitive. Easy to get in contact with and super easy to get quotes and coverage."

"I was referred to Amie and this State Farm office by my girlfriend after she had a great experience with her. Amie helped me with my life insurance and the importance of it. She was very knowledgeable and the process was easy. Very happy with my choice and the great service. I look forward to working with them for all my other insurance needs."

"Great customer service. Amie helped me with my auto and life insurance. I learned so much about insurance and why it's important. She was very knowledgeable and extremely nice! Highly recommend!"

"These guys saved me a lot of money for my insurance. They also respond very quickly!"

"I've been wanting to switch my home and auto for months now, but was worried I'd get the run around. Brian made this process so easy and was great to work with! He walked me through every step and was great to explain my coverage. Highly recommend!"

"Aime was transparent, timely, and friendly. We chose State Farm because of the awesome rates and service. It was an easy choice because Aime helped us compare 3 bids and took time to explain all the services and benefits of Home, Auto, and Umbrella coverage."